redefining leadership

a fast-acting anti-venom to the business-as-usual mode of high task/low relationship, self-serving agendas, directing and telling, anonymous feedback, holding people accountable, excessive use of jargon and hiring smart people who lack heart.
the act of acquiring your most valuable currency—emotional capital.
also signals the demise of truth-telling squeamishness and ethical squishiness.

with Fierce Leadership you’ll discover how to

Recognize and counteract the worst “best” practices of leaders today.
Gain the new sustainable, competitive edge—human connectivity—the next frontier for exponential growth.
Develop “squid eye” — and spot the “tells” that signal imminent trouble around your conference table, your organization or your team.

In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”—the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote...

Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization—and do something about it.

redefining the “best” practices

1 From 360 Anonymous Feedback — to 365 Face-to-Face Feedback
2 From Hiring for Smarts — to Hiring for Smart+Heart
3 From Holding People Accountable — to Modeling Accountability and Holding People Able
4 From Employee Engagement Programs — to Real Engagement
5 From Client Centricity — to Client Connectivity
6 From Legislated Optimism — to Radical Transparency